If the problem returns you will eventually have to replace the lock itself. But if you check everything else in this list, and find nothing there to indicate the cause, then there is a reasonable chance that a new door lock will fix this fault. If your washing machine door sticks the damp washing can quickly build up bacteria and mould. Still hasn’t unlocked after half hour. Select Programme and switch on. Sometimes you can release the door from the inside by manipulating the door interlock, or coaxing the door catch out from it. The first thing you need to check is whether water is still in the machine, yes there’s a good chance you might have quite the clean-up job on your hands when opening the door. The first thing to check is whether the water is still inside the drum or not. They are very simple, cheaply made devices. The door opens and stays at the broiler position. Tried to do the cycle again so it might open by then but nothing… Removed from electricity, turned it back on and its still locked! If you need to do this make sure you completely disconnect the washing machine from the mains and if necessary break the interlock off from inside the machine. Mend - hotpoint, door, wont So the point of such devices that it enables the door to be opened at any point as long as the drum is not revolving. Door wont unlock. Due to the nature of this fault the door is often completely jammed. Other than that it sounds like it needs a washing machine engineer to look at it if my article above doesn’t help. Symptoms are: Put Washing in and close door. This site is run entirely by myself, an engineer with 40 years experience in the white goods trade, Order a new washing machine door interlock, buy washing machine door handles, catches & hinges, Understand how a pneumatic door lock works, 8 things you should never do when repairing a washing machine. I have also tried the green pull tab at the bottom but it still doesn’t open. After a few nice burns, I've decided repair it might be a better choice. Skip Comments Note: Comments often contain very useful and extra information. Hotpoint BWM129 door won't open. I have an old Hotpoint 1200 Deluxe 9546. Turn your top-loading machine around so that you can access the back. Instead of being at a 90 degrees, it would open only about 10 inches. Richard January 2009: There is more help available. However if you are aware that it has not been right for some time you might think that something is finally broken. If there is some sort of obstruction in the drainage … Also check for any blockages in waste water hose and in any under-sink plumbing.If none of the above solutions work, it is likely you have a pump failure and will need further assistance. Common solutions for: Hotpoint Microwave door won't open . 2 – Wait approximately 10 minutes and reapply power to the oven. The opening handle now feels loose probably from several attempts to open the door. If they can, they will refuse to let the door open if the washing machine thinks there is water inside. How does a washing machine door interlock work. If the drive belt is moving at the time, the pecker will just slip in the direction that the belt is moving. Here's a look at the most common Hotpoint oven problems. Then feed the string around the door going round the handle until both ends are opposite the door handle. However, these systems were prone to the pecker mechanism being bent, damaged, or completely knocked off when the drum went out of balance and banged around violently. However, just replacing the door lock because you think it is probably the reason why the door will not open is a little bit of a gamble. 1-2-3-4-5). If your door still won’t open, contact a washing machine repair company. Hi! However, most modern machines no longer have such a system due to cost cutting and / or because lower water levels have made them less necessary. However the place where it says the filter pump should be is not correct. This could prevent the mechanisms involved in opening the door from working. If that is your problem turn the machine off wait five minutes and try again, If the problem persists you can gently strike the door to activate the lock. Make sure you have read and understand all of the possible causes before jumping in damaging parts. … read more We have a Hotpoint Aquarius WML 560P and the door is stuck shut with wet washing inside. Using an old credit card or store card to push the hook in; feed the credit card in between the door and the frame of the machine. 7. The plastic handle which is situated to the right of the - Answered by a verified UK Appliance Technician We use cookies to give you the best possible experience on our website. If you can’t see any water inside, and the washing machine carried out the full spin as normal, then it may be caused by a mechanical fault with the door mechanism. Many people force the door open out of frustration and cause extra expense. The programmed cycle would not start and now the door wont open. I managed to open it in the end. This is another safety feature that prevents injury from the moving parts of the washer. Copyright © eSpares Ltd.All rights reserved 2004-2020, We use small text files called cookies to give you the best experience on our website and help us show you relevant information. Hotpoint oven problems are as common as any other brand, and many of them are easily rectified. The pecker is so named because when you try to open the door, a cable causes a device to peck down onto the drive belt. My Hotpoint Aquarius WML520 washing machine door will not open. The first is get a piece of string and feed it into the gap around the outside of the door at the top. Drain the machine using this guide washing machine won't drain water. 3 – Set the flashing clock to the current time. Various faults that can stop the door from opening are listed below. Advice: Please check for blockages in your pump filter (if applicable to model – please see user handbook). The most common cause of a jammed door is likely to be a faulty door interlock. The other end of this tube connects to a pressure chamber bottle on the tub. It may be impossible to release the door without breaking something. You can support this free resource by using my affiliates. Washer doors on Hotpoint washing machines are locked when the machine is running a cycle. However it just won’t open. Then by pulling the loop away from the door you should then be able to pull the hook towards the door opening releasing the door. You can change it on Admin > Users > Your Profile > Biographical Info page." If the handle is not damaged watch this video How to replace the door interlock and door release mechanism to replace the lock. This video shows an example on how to remove or replace the part on a typical machine, some models may be different but the procedure should be similar. Some locks on washing machines have a ridge that the card may catch but with a little patience you may ease past and contact the hook, then push to release. These fault codes are displayed by way of blinking or lit light on the front of the washing machine presented and read from the bottom to the top. Is there a way to free the catch without removing the top panel? This mechanism opens the door. Many thanks Agnes. There are mainly reasons that a washing machine door won’t open. Hello, My Hotpoint BWM129 integrated washing machine door is jammed shut. The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. That’s all an engineer would be able to do. Instructions for the fitter Door Mounting Accessories (Fig. There 2 ways you can get the door open on these. Remove the top of the cabinet and identify the lock, look carefully for the end of the metal hook passing through the lock. It has been empty for a few days. Integrated washers are hard to get at but no, not unless by any chance there’s a pump filter with a lever to pull inside which I’ve seen before on some Miele machines. As far as I remember this device was only ever fitted on Hotpoint and some Hoover washing machines in the past. If this is the case, turning off the machine at the mains should allow the door lock to cool down and open after a few minutes. Our video show a number of ways to release the door and allow you to be able to repair the problem without an expensive engineer visit. I think the door … If the previous methods have been unsuccessful or the handle is fitted on the edge of the door then the latch hook needs to be moved away from the door opening this method may help. Before you start getting ideas of complicated faults, just make sure that there isn’t a child lock on the washer that has accidentally been activated. Don’t force the door or you will just break more parts. It's easy with eSpares. It finished the cycle fine and drains the water fine. How to Open a Washing Machine Door That's Stuck Closed If your washing machine door sticks the damp washing can quickly build up bacteria and mould. Opened the top and put my hand down but cant open from inside either. For a proper understanding on how they work read this article how does washing machine door lock work?. Need a new door lock? They also rent other brands and many other products – more details. I searched a bit using google and looking in the manual and it says to check the filter pump. Plus help on how to open a jammed door. Issue: Washing Machines door will not open / the door can be opened but water remains inside the drum. When I use the oven on my Hotpoint range, the door won't stay all the way open. Have a faulty door lock. You need to try to open the door to be able to examine all of the parts. The door on my Hotpoint BHWD149 7KG will not open. 3 The electronic door lock called an interlock may be broken. -. Peter Tyson Appliances give high quality service coupled with special offers and competitive prices on carefully chosen white goods. The door interlock could have just jammed up inside and need replacing. Either the water isn’t being pumped out properly, or a fault on the pressure system is not registering that the water has pumped out when it has (faults on pressure system). Reading These Hotpoint Fault Codes. Updated October 17, 2020 : First Published June 20, 2013. Re: Hotpoint BHWD129 washer dryer - door stuck Thanks, Dave. The door of my KitchenAid dishwasher would not open completely. The tables include the most common malfunctions (the washer wont spin, won’t drain, won’t dry the laundry etc.). Use a small screwdriver to carefully move this tip in the centre of the lock away from the door opening it. 2 The pin that holds the door shut may have jammed due to the door mechanism being jammed. If the door still won’t open, contact Glotech to arrange an appointment. You can now inspect the handle and replace it as shown in our video How to fit a washing machine door handle. As far as I remember this device was only ever fitted on Hotpoint and some Hoover washing machines in the past. You can also view lots more helpful articles and videos in our Advice Centre, Everything you ever wanted to know about eSpares. All of the possible causes for the door being jammed are set out in my article so if it doesn’t help then it will have to be broken off. At the full open position it will not hold open. The online store for all your parts & accessories. Hotpoint Oven Not Heating Up . It’s an elderly Aquarius, cycle went fine (apart from the minor power hiccup in the middle) but now door won’t open. This is one of the most frustrating faults to have. My washing machine is almost 5 years old (Hotpoint WT741) but 2 days ago after a washing cycle the door won't open. Hi, I have a Hotpoint Aquarius WML540 and the Door Lock Light, light 1 keeps flashing and the door won't open. Unplugged machine. Safety First! Many washing machines have some sort of a child lock to prevent them from opening the door. 1 The washing machine door handle may have broken. Washer Door Does Not Open. Anything else I can try besides breaking off door lock. To determine if the bi-metal has burned out, use a multimeter to test it … The problem is that the washing machine has just finished but I cant open the door. Since the door hook is made of plastic, it can break due to regular wear. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot, Price match promise: "If you find the exact same part or accessory elsewhere for cheaper, we’ll not only match it, we’ll beat it!" You're right - the door handle was broken, which I suppose I can replace easily enough. How to open your stuck washing machine door. We hope you have found this video useful in helping you open the door and in identifying the issue with your washing machine - for all related spare parts you can see the washing machine area on the eSpares website. Comments on this topic have been closed. Or possibly a faulty door lock. If the bi-metal i... s burned out, it won’t release the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. It normally waits until your clothes are nice and clean, then traps them inside the drum. This happened once before but an old friend fixed it. For a better understanding of how the door lock works see – How does a washing machine door interlock work?. A blockage in the pressure chamber can trap air in this tube keeping the door locked. I got an Indesit wd12x and today we had sorted our plumbing problem with a plumber and now that I washed a program it wont open. It looks as if the door catch is broken. So I can't get into the machine to sort it out. Keep scrolling to read existing comments, which may contain more advice and help. My hotpoint first edition 1000 wm52 washing machine lock has played up a few times, i've fixed it each time as its happened when the door is open. This is a common oven problem overall and not just specific to Hotpoint ovens. The Washing Machine Hasn’t Drained Properly. Can you advise me as if I can get it open myself or need to call the plumber or electrician again? Mounting the wooden panel onto the door and inserting the machine into cabinets: In the case where the machine must be shipped for final installation after the wooden panel has been mounted, we suggest leaving it in its original packaging. Hotpoint WDD 750 washer troubleshooting Hotpoint VBSR3100 washer troubleshooting. Hello Michelle, nothing afraid. If it has there will be a small hose/tube connected to the door interlock. You can order one here (cheapest prices guaranteed) Order a new washing machine door interlock | Door catches, The door catch, handle, or some part of the door catch mechanism could be broken. On some machines if the pressure switch is still registering water in the drum it can keep the door lock electronically energised. Read More » Read Less You will see instructions on how to check if your washing machine has a pneumatic lock fitted later in the article. The pecker is so named because when you try to open the door, a cable causes a device to peck down onto the drive belt. Some models of washing machine doors won’t open if water is still detected in the drum, so if you can drain the machine then you might be able to fix the problem. I discovered there's a button you have to push down on top of the door lock mechanism at the same time as pushing the latch. This can only happen if the washing machine has a pneumatic (air operated) door safety lock. If the door opens once you have drained out of the water then use the article to investigate why. Make sure all the water has been drained out although to be honest most washing machines these days will still let the door open with water inside. Understand how a pneumatic door lock works. (buy washing machine door handles, catches & hinges). Answer: Use the solutions below (to open the oven door) that may cause an oven door to NOT OPEN or be LOCKED… 1 – Remove power to the oven – Unplug the oven from the power outlet or flip the circuit breaker for the oven. This could be due to a problem draining the water or with the system responsible for detecting water levels. Please ensure that you have disconnected the appliance from the mains before starting any repair. When trying to manipulate open the washing machine door, you should be very careful – it’s very easy to create more damage, and therefore more expense. Hotpoint want to charge over £100 to come out and sort it, which we can't really afford. The door hook engages with the door latch to keep the door closed during operation. Unscrew the bolts in the back of a top-loading machine to lift it up. View Cookie Policy, By submitting your details you agree to our, How to Open a Washing Machine Door That's Stuck Closed, How to replace the door interlock and door release mechanism. Check the section later on describing how to open the door. This time, it has happened in a locked position, but the door is closed. The majority of door locks will not have such a hose, but if you have an expensive, or quite old washing machine it’s worth double checking. Over the years, even experienced appliance repairmen have been seriously injured or killed. It is very unlikely that any modern washing will have such a device fitted. Check in the instruction manual if you are unsure (washing machine instruction manuals). If there is obviously still water inside the machine then this could be the cause of the door not opening. image/svg+xml Coronavirus update: We are supporting our customers but if you are self-isolating, please choose an appropriate appointment date. 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